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Welcome to NST.
NST is an IT Services company, specialising in Infrastructure support, disaster recovery, and projects. NST is generally product agnostic, but do represent some specialist vendors in this region. We are located in Lane Cove (Sydney) NSW, Australia and have a wide range of customers across Australia and New Zealand.
The business is owned by the employees and is currently enjoying its 30th anniversary.
Our focus is on small to medium-sized businesses. Businesses that need reliable and cost-effective IT support. Our staff are all qualified to service your needs in one way or another. Naturally these qualifications are all IT based, and very importantly we are IT Best Practice (ITIL) certified to ensure that things are handled efficiently.


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Our ITIL certification program is now complete. Key staff are now certified. This means we are now in a postion to bring further value to our customers by way of implementing BEST PRACTICE methodologies. Our ITIL certifications will complement our Microsoft, Citrix and Cisco certifications. Additionally we are now offering customised ITIL training programs that not only certify customer's staff, but ensures that best practice methodologies are actually implemented.
Our specialist IT Service Desk offering continues to grow postively. We are engaged by several organisations to manage their Australian networks. This includes Help Desk support, network support, and project-based system upgrades. In addition to this a leading Australian financial institution has engaged our services to support the IT needs of their field officers. To enable this we have recently engaged a number of extra professional Help Desk personnel along with the appropriate tools.
We continue to offer Business Continuity Planning (and implementation/management) for customers seeking comfort in the knowledge that if there is a disaster of some sort, operations will continue with minimum impact. Our data centre facilities are operational and the facilities offered are best practice certified. Naturally we use ITIL methodolgies to guide our customers through this planning process.
We have not forgotten our roots either. Terminal Emulation is alive and well. We have represented the RUMBA brand for many years in this part of the world. Microfocus (who recently purchased NetManage) continues to maintain this software and many corporates continue to rely upon the technology for access to their data. The OnWeb product allows simple and quick "webification" of older legacy applications - more and more companies are seeing the tactical benefit of modernising their computer systems at a fraction of the cost of rewriting applications.
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